Returns & Exchanges
We want you to love your Little Mino treasures. Because we curate only the finest natural fibers, we maintain strict standards for returns to ensure every child receives a pristine, "clean" garment.
Return Window
Items must be postmarked within 14 days of delivery. To be eligible for a return, your item must be in the same condition that you received it: unworn, unwashed, with tags attached, and in its original packaging.
Restocking Fee
As a small family business, every return requires a meticulous inspection and hand-steaming process to maintain our heirloom standards. A 15% restocking fee will be deducted from all refunds. Original shipping costs are non-refundable.
Non-Returnable Items
- Books (The Adventures of Little Mino series)
- Items purchased on sale or during promotions
- Wool Care products (Lanolin, Wool Wash)
- Items that have been washed or smell of perfume/detergent
Exchanges
The fastest way to ensure you get what you need is to return the item you have, and once the return is accepted, make a separate purchase for the new size or color.
How to Start a Return
Please email us at hello@littlemino.com with your order number and the reason for the return. Customers are responsible for the cost of return shipping. We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.