TERMS OF SERVICE

OVERVIEW Welcome to littlemino.com! The terms “we”, “us” and “our” refer to Little Mino Ltd. Little Mino Ltd operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). littlemino.com is powered by Shopify, which enables us to provide the Services to you. The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully. By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT By agreeing to these Terms of Service, you represent that you are at least the age of majority in your province of residence. To use the Services or purchase products, you may be asked to provide information such as your email address, billing, payment, and shipping information. You represent and warrant that all information you provide is correct, current and complete. You are solely responsible for maintaining the security of your account credentials.

SECTION 2 - OUR PRODUCTS We have made every effort to provide an accurate representation of our products (including The Adventures of Little Mino book series and curated wool collections) in our online store. However, please note that colors or product appearance may differ based on your device settings. We do not warrant that the quality of any products purchased will meet your expectations. All descriptions of products are subject to change at any time without notice.

SECTION 3 - ORDERS Little Mino Ltd reserves the right to accept or decline your order for any reason. We must receive and process your payment before your order is accepted. Your purchases are subject to return or exchange solely in accordance with our Refund Policy (which includes an 8-day return window and a 15% restocking fee). You represent that your purchases are for personal/household use and not for commercial resale or export.

SECTION 4 - PRICES AND BILLING Prices are subject to change without notice. Unless otherwise stated, posted prices do not include taxes (HST/GST), shipping, or customs charges. You agree to provide current, complete and accurate payment information for all purchases. You represent that you are authorized to use the credit card provided and will pay all incurred charges at the posted prices.

SECTION 5 - SHIPPING AND DELIVERY We are not liable for shipping and delivery delays caused by carriers, customs processing, or events outside our control. Once we transfer products to the carrier, title and risk of loss passes to you.

SECTION 6 - INTELLECTUAL PROPERTY Our Services, including but not limited to all trademarks, text (including the stories of The Adventures of Little Mino), brands, images, and audio, are owned by Little Mino Ltd, its affiliates or licensors and are protected by Canadian and international copyright and trademark laws. You must not reproduce, distribute, or modify any material from the Services without our prior written consent.

SECTION 7 - OPTIONAL TOOLS We may provide access to third-party tools (like Odoo or payment gateways) which we neither monitor nor have control over. Use of these tools is at your own risk.

SECTION 8 - THIRD-PARTY LINKS The Services may contain hyperlinks to third-party websites. We are not responsible for the content or accuracy of any third-party materials. Please review the third-party's policies before engaging in any transaction.

SECTION 9 - RELATIONSHIP WITH SHOPIFY littlemino.com is powered by Shopify. You acknowledge that Shopify is not responsible for any aspect of sales between you and Little Mino Ltd. You release Shopify from all claims related to your transactions with us.

SECTION 10 - PRIVACY POLICY Personal information collected through the Services is subject to our Privacy Policy and Shopify’s Privacy Policy. By using the Services, you acknowledge these policies.

SECTION 11 - FEEDBACK If you submit reviews or suggestions (“Feedback”), you grant us a perpetual, worldwide license to use and display such Feedback for any purpose, including promoting our book series or boutique.

SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS We reserve the right to correct any typographical errors or inaccuracies related to product descriptions, pricing, or availability and to cancel orders if information is inaccurate at any time without prior notice.

SECTION 13 - PROHIBITED USES You may use the Services for lawful purposes only. You may not use the site to violate any regulations, infringe on our intellectual property, or transmit malicious code. We reserve the right to terminate your access for violating these Terms.

SECTION 14 - TERMINATION We may terminate this agreement at any time without notice. Provisions regarding Intellectual Property, Liability, and Governing Law shall survive termination.

SECTION 15 - DISCLAIMER OF WARRANTIES The Services and all products are provided 'as is' and 'as available' for your use, without any warranties or conditions of any kind, either express or implied.

SECTION 16 - LIMITATION OF LIABILITY To the fullest extent provided by law, in no case shall Little Mino Ltd, our directors, or officers be liable for any injury, loss, or consequential damages arising from your use of the services or products procured through the services.

SECTION 17 - INDEMNIFICATION You agree to indemnify and hold harmless Little Mino Ltd and Shopify from any claims or demands made by any third party due to your breach of these Terms of Service.

SECTION 18 - SEVERABILITY If any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall be deemed to be severed from these Terms, not affecting the validity of any other remaining provisions.

SECTION 19 - ENTIRE AGREEMENT These Terms of Service and any policies posted by us on this site constitute the entire agreement and understanding between you and us.

SECTION 21 - GOVERNING LAW These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein. You and Little Mino Ltd consent to venue and personal jurisdiction in the courts located in Ottawa, Ontario.

SECTION 24 - CONTACT INFORMATION Questions about the Terms of Service should be sent to us at hello@littlemino.com.

Little Mino Ltd Email: hello@littlemino.com

Address: Ottawa, ON, Canada

Phone: 343-324-2960

Business Registration (CA Number): 747084432

GST/HST Number: 747084432 RT0001